Terms safha
Terms mein account ki zimmedariyan likhi hoti hain, jab ke Raazdari Policy batati hai ke un zimmedariyon ko check karne ke liye kaunsa data dekha ja sakta hai.
LEGAL REFERENCE
Raazdari Policy jo account ko wazeh rakhe
d66 ki Raazdari Policy aap ko account data, KYC tasdeeq, wallet record aur madad chats ke istemal ka saaf naqsha deti hai. Account kholne se pehle aap dekh...
Account dataKYC tasdeeqWallet recordMadad chats
Aap ke data par hamara rawayya
Hum d66 par sirf woh data lete hain jo account chalane, identity tasdeeq karne, wallet record milane, fraud ke nishan samajhne, aur madad request ka jawab dene ke liye zaroori hota hai. Is mein naam, phone, email, device signal, login waqt, transaction reference, KYC document ke nishan, aur chat record shamil ho sakte hain. JazzCash, Easypaisa, SadaPay aur Raast se aane wale
payment reference ko hum account balance se milate hain, magar card ya banking raaz ko apni public screen par nahi dikhate. Jahan local qanoon ijazat deta hai, aap apna data dekhne, durust karne, ya kuch record hatane ki darkhwast bhej sakte hain. Kuch record qanooni, audit, tax, ya dispute wajah se waqt tak rakhna parta hai. Policy badalne par hum tareekh, wajah,
aur mutasir hisson ko isi safhay par wazeh karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
RABTA RAASTE
Raazdari sawalon ke rabta raaste
Agar aap ko apne account data, KYC file, ya wallet reference par sawal ho, hum privacy request ko aam chat se alag nishan lagate hain. Pehle account ke andar se request bhejna behtar hai, kyun ke wahan hum aap ki login tasdeeq dekh sakte hain. Email se bheji gayi darkhwast par hum kabhi password nahi mangte; sirf account milane ke liye mehdood nishaniyan poochte hain.
Team online
Account ke andar se darkhwast
Privacy Center link se bheji gayi darkhwast seedha aap ke account ID ke saath jurti hai. Is se hum KYC, wallet aur chat record ko zyada sahi tareeqe se milate hain.
Email par raazdari sawal
Agar login mumkin na ho, privacy@d66 par sawal bhej sakte hain. Hum jawab se pehle aap ki pehchan ko mehdood sawalon se milate hain aur password kabhi nahi mangte.
Live chat ka privacy mark
Live chat mein raazdari ka lafz likhne par agent aap ki baat privacy queue mein bhejta hai. Sensitive file chat par kholne ke bajaye secure upload link diya jata hai.
TASDEEQ NISHAN
Policy ko bar bar kaise parakhte hain
Hum Raazdari Policy ko static jumlon ka safha nahi samajhte. Jab KYC flow, wallet reconciliation, device security, ya madad tools mein tabdeeli hoti hai, policy team us ka...
KYC flow ka milan
Jab identity tasdeeq mein naya step shamil hota hai, hum dekhte hain ke policy us data ka maqsad, storage waqt...
Wallet record ki jaanch
JazzCash, Easypaisa, SadaPay aur Raast references ko hum account ledger se milate hain. Policy batati hai ke yeh record dispute...
Device signal ki hifazat
Login device, IP range, browser signal aur session waqt fraud nishanon ke liye dekhe jate hain. Hum in signals ko...
Agent training ka asar
Madad team ko yeh bataya jata hai ke privacy request mein kya poochna hai aur kya nahi. Password, PIN, ya...
Badlav ki tareekh
Policy update ke baad hum safhay par nayi tareekh rakhte hain. Agar data use ka tareeqa badle, to wording mein...
Record access control
Har staff role ko poora account record nahi milta. KYC, wallet aur chat data alag permission se khulta hai, aur...
POLICY MILAN
Hamari qanooni safhon mein yaksaai
Raazdari Policy akeli nahi chalti; yeh hamare doosre qanooni safhon ke saath mil kar account record ki tasveer banati hai. Jab terms, cookie, KYC, wallet, dispute ya security wording badalti hai, hum...
Cookie safha
Cookie safha browser storage aur preference signals samjhata hai. Raazdari Policy usi signal ko account security, session continuity aur analytics se jor kar zyada mehdood zaban mein rakhti hai.
KYC safha
KYC safha batata hai ke document kab mangi ja sakti hai. Raazdari Policy is baat ko wazeh karti hai ke document nishan kahan rakhte hain aur kis ko access milta hai.
Wallet qawaid
Wallet qawaid transaction status, reversal aur payout request ko cover karte hain. Raazdari Policy batati hai ke reference number, waqt aur channel record privacy ke andar kaise sambhalte hain.
Security safha
Security safha login protection aur alerts par zyada zor deta hai. Raazdari Policy us protection ke liye use hone wale device signal aur access log ko samjhati hai.
Dispute process
Dispute process mein chat, transaction aur game round record dekha ja sakta hai. Raazdari Policy batati hai ke is review ke dauran record ka access kaisa mehdood rehta hai.
Promo board
Promo board par offer eligibility ke liye kuch account signals use ho sakte hain. Raazdari Policy yeh batati hai ke eligibility check public profile banane ke liye nahi hota.
SAFAH NISHAN
Safhay par nazar aane wali baatein
Is Raazdari Policy ka layout is liye seedha rakha gaya hai taake aap jaldi samajh saken ke kaunsa data kis maqsad se juda hai. Har block mein ek...
Data map
Safhay ka data map account, KYC, wallet, device aur chat...
Consent box
Consent box mein woh kaam likhe jate hain jahan aap...
Storage waqt
Storage waqt ke block mein bataya jata hai ke record...
Access layer
Access layer ka hissa samjhata hai ke staff role ke...
Change log
Change log se aap dekh sakte hain ke policy kab...
Request button
Request button aap ko data access, correction ya deletion sawal...
Raazdari Policy ke aam sawal
Hum naam, phone, email, login signal, KYC nishan, wallet reference aur madad chat record le sakte hain. Har data point ka maqsad account chalana, tasdeeq karna, dispute dekhna ya security barqarar rakhna hota hai.
Hum payment channel se aane wala reference, waqt aur status account ledger se milate hain. Aap ka private PIN, full wallet access ya personal app screen hum nahi mangte, aur chat par bhejna bhi nahi chahiye.
KYC record storage waqt qanooni, audit aur dispute zaroorat par depend karta hai. Jahan local qanoon ijazat deta hai, aap access ya deletion sawal bhej sakte hain; hum pehle pehchan tasdeeq karte hain.
Device signal se hum unusual login, duplicate session, aur account misuse ke nishan dekhte hain. Yeh signal public profile par nahi hota; access security aur fraud review roles tak mehdood rakha jata hai.
Jab Raazdari Policy mein tabdeeli hoti hai, hum safhay par update tareekh aur mutasir hissa dikhate hain. Agar change data use ko badalta ho, wording ko zyada saaf tareeqe se mark kiya jata hai.
Account ke andar Privacy Center se request bhejna sab se seedha raasta hai. Agar login nahi ho raha, privacy@d66 par email bhejein; hum pehle aap ki pehchan ko mehdood tareeqe se milayenge.